Hey all - Im brainstorming this one - so please bear with me. I like chewing over ideas here in public so if i head off the ranch my friends and associates can kick by butt back in the right direction.
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ok, here is the players situation : safety briefing is over, game starts in 20 minutes, he has a reg with dried out seals, and the chrony line is 3 wide and a hundred yards long. refs are on hand and punching cards for "START" after you put 3 across under 280. So far he has $225 invested just to play, and has yet to shoot a shot in anger.
(er, this sux a dozen ways - the biggest "way" being the game starts with hundreds of of ANGRY, PISSED OFF players.)
or
The field has 4 Big Red Chonys from the early 90s - two with dying batteries, and the other two don't read the same. 275 on one is 325 on the other - the other two don't read at all.
or
The refs are chronying at one base, and not the other.
or
The refs are waiting until a major fight to break out, and then interupt the game during the heat of the action to spot check your team.
or
The line is long, deep and wide and you've been in it for 30 minutes, and local players/staffers keep jumping in at the head of the line like the own the place.
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These situations ALL results in angry customers, and for the most part avoidable.
I would like to discuss best practices for the good of the
game and how to best serve the paying customers.
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also: please share your horror stories


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